Shipping policy
DELIVERY DELAYS
Please note, we always aim to send out your order asap however we are experiencing some delays due to an exciting warehouse renovation. If you have any queries please just in get contact with us!
UK DELIVERY
- Standard, Mon-Fri: 4-5 working days
- Express delivery are currently unavailable, but we will aim to get orders out as quickly as possible.
REPUBLIC OF IRELAND & EUROPE
- Standard, Mon-Fri: 5-7 working days
- International delivery: £20.00
REST OF THE WORLD
- Standard, Mon-Fri: 15-20 working days
- Rest of World Shipping cost ranges from £30.00 - £60.00
USA ORDERS
We are currently unable to ship to the USA and orders made will be cancelled. We are working behind the scenes on opening this up again soon.
We strive to offer fair and transparent international shipping rates. In some cases, if the actual shipping cost is lower than what was charged at checkout, we may refund the difference.
If you have any questions about international delivery before placing your order, please don't hesitate to contact us via live chat or email. We're happy to help and we'd love to spread Sunshine worldwide.
If your order is delivered outside of the EU, it may attract import duty and local sales taxes, You will be responsible for payment of any such import duties and taxes. These rules vary by country and your local government what these duty and custom charges are. Any parcels returned to us due to custom charges being higher than expected, we reserve the right to minus all costs incurred. We work hard to meet all delivery times but sometimes delays occur – such as postal/courier delays, busy periods, logistics or bad weather. For any further questions on delivery please contact us at info@sunshinesoul.co.uk
